Thank you for shopping at Steel Images. In the unlikely event that you are not completely satisfied with your purchase, we are here to help. You have 30 calendar days to Return an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt of proof of purchase.
Once we have received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
You will be responsible for paying your own shipping costs for returning your item. Shipping Costs are Non Refundable. Unfortunately we are unable to accept returns of personalised products unless damaged or not to specification.
We pride ourselves on giving customer satisfaction, so please contact us if you have any questions on how to return your item.